This accessibility statement applies to the website of Museum Wiesbaden – Hessian State Museum of Art and Nature, available at museum-wiesbaden.de, in both German and English. It also covers the Online Collection, the events calendar and the ticket shop at tickets.museum-wiesbaden.de.
As a public sector body within the meaning of Directive (EU) 2016/2102, we strive to make our websites and mobile applications accessible in accordance with the Hessian Act on Equal Opportunities for Persons with Disabilities (HessBGG) and the Hessian Regulation on Accessible Information Technology (BITV HE 2019).
Information about accessibility within the museum building can be found on our Accessibility at the Museum page.
The accessibility requirements are set out in Section 3, paragraphs 1 to 4, and Section 4 of BITV HE 2019, based on Section 14 of HessBGG.
Due to the accessibility barriers listed below, the website is partially compliant with these requirements.
This assessment is based on a self-evaluation carried out between 12 October 2026 and 17 October 2026.
A redesign of the website is planned for 2027/28, with accessibility intended to be a fundamental consideration. Until then, existing barriers will be addressed gradually wherever possible. Binding deadlines for individual improvements cannot currently be provided.
Non-compliance with Section 3(1) BITV HE 2019
The following content and functions are currently not fully accessible.
Description:
Measures: Improvements to page structure, navigation and the labelling of interactive elements will be considered as part of the website's ongoing technical development.
Timeline: Gradually, particularly as part of the planned website redesign in 2027/28.
Accessible alternative: If you have questions about content on the website, you can contact us by telephone or email.
Description:
Measures: Keyboard accessibility and the visibility of keyboard focus indicators are to be improved as part of ongoing technical development.
Timeline: Gradually, particularly as part of the planned website redesign in 2027/28.
Accessible alternative: We are happy to forward enquiries about collection objects to the relevant specialist departments.
Description:
Measures: Colour contrast, text display and scalability are to be improved as part of the website's further development.
Timeline: Gradually, particularly as part of the planned website redesign in 2027/28.
Accessible alternative: Text size can be adjusted using browser settings, insofar as the respective page layout supports this.
Description:
Measures: Controls for moving content and support for system settings that reduce motion are to be improved.
Timeline: Gradually, particularly as part of the planned website redesign in 2027/28.
Accessible alternative: The content featured in the homepage slider can also be accessed through the regular website navigation.
Description: Some images have no alternative text or lack sufficiently descriptive alternative text. This includes object images in the Online Collection and partner logos.
Measures: Newer content modules in the content management system include fields for alternative text. When creating new pages, alternative text is added wherever the relevant input fields are available. A comprehensive retrospective update of the large number of existing images is currently not feasible due to limited staff capacity and technical restrictions in older content modules. Accessibility requirements will be taken into account during the planned website redesign.
Timeline: Ongoing for new pages; more comprehensive improvements as part of the planned website redesign in 2027/28.
Accessible alternative: If you have questions about image content, please contact us. Where necessary, we will forward your enquiry to the relevant departments.
Description:
Measures: Due to limited resources, it is currently not possible to retrospectively provide subtitles, captions and transcripts for all existing content. Accessibility requirements are to be considered when producing new content. The accessibility of embedded video controls is to be improved as part of ongoing technical development.
Timeline: Ongoing for new content; further technical improvements as part of the planned website redesign in 2027/28.
Accessible alternative: Upon request, we will provide a transcript of the relevant video or audio recording.
Description:
Measures: The accessibility of forms is to be improved as part of ongoing technical development. A revision of the press accreditation process is planned.
Timeline: Gradually, particularly as part of the planned website redesign in 2027/28.
Accessible alternative: Press materials can also be provided upon request without using the press portal. Enquiries about collection objects will be forwarded to the relevant departments.
Description: Many PDF documents are currently not fully accessible, including the museum orientation map, programme previews and press releases.
Measures: We are examining how PDF documents can be produced in an accessible format in the future. A member of staff has already attended relevant training. We cannot currently make a binding commitment regarding full implementation.
Timeline: A binding completion date cannot currently be provided.
Accessible alternative: Upon request, we will provide the contents of PDF documents in an accessible format.
Description:
Measures: Language identification and the translation of interface elements that are not yet available in English are to be improved.
Timeline: Gradually, particularly as part of the planned website redesign in 2027/28.
Accessible alternative: If you have questions about content on the website, you can contact us by telephone or email.
Description: The website currently lacks the required explanations of its content and navigation in Easy-to-Read Language and German Sign Language.
Measures: The required explanations are intended to be created and integrated as part of the planned website redesign.
Timeline: Expected in 2027/28, depending on the progress of the redesign project.
Additional service: The MuWi app already offers tours in Easy-to-Read Language and German Sign Language. These do not replace the explanations about the website that are still missing.
Not applicable.
Under the applicable legislation, certain types of content may be exempt from accessibility requirements. These may include:
Older documents: Documents published before 23 September 2018, provided they are not required for ongoing administrative procedures.
Older time-based media: Recordings of video and audio content published before 23 September 2020.
Third-party content: Content that is neither funded nor developed by Museum Wiesbaden and is not under its control.
If you have questions about the accessibility of specific content, please contact us.
This statement was prepared on 6 November 2026 and last reviewed and updated editorially on 6 November 2026.
It is based on a technical self-evaluation conducted between 12 October 2026 and 17 October 2026. This included an examination of the website's source code, automated testing of 22 representative pages using the axe-core accessibility testing tool, and checks of individual functions in a web browser.
According to the technical assessment, accessibility barriers in the events calendar were addressed on 17 October 2026, particularly those relating to headings, alternative text, link text and expandable sections.
Would you like to report an existing accessibility barrier or request inaccessible content in an accessible format? Please contact:
Museum Wiesbaden
Friedrich-Ebert-Allee 2
65185 Wiesbaden
Germany
Telephone: +49 611 335 2289
Email: presse@museum-wiesbaden.de
Report an accessibility barrier
We review incoming feedback and, where necessary, forward technical or specialist enquiries to the relevant departments.
If you do not receive a satisfactory response to your accessibility enquiry or complaint within six weeks, you may contact the competent enforcement and monitoring body for accessible information technology.
The enforcement body helps clarify cases of insufficient accessibility and works towards finding a solution.
Enforcement and Monitoring Body for Accessible Information Technology
Hessian Ministry of Labour, Integration, Youth and Social Affairs
Based at Regierungspräsidium Gießen
Landgraf-Philipp-Platz 1–7
35390 Gießen
Germany
Telephone: +49 641 303–2901
Email: Durchsetzungsstelle-LBIT@rpgi.hessen.de
